WORRY-FREE PAMALENGKE WITH ALING GEMMA GUARANTEE FRESH PRODUCE.

FAQs

by Elaine Taiño

HOW TO ORDER?

You may order through our website alinggemma.com or send the following details in our Facebook Page: Aling Gemma Online Palengke

  • Contact Name:
  • Delivery Address:
  • Contact Number:
  • Mode of Payment:
  • List of Orders:

IS THERE A MINIMUM AND MAXIMUM ORDER? 

  • NONE

WHEN WILL MY ITEMS BE DELIVERED?

  • Orders received until 11 PM today will be delivered the next day. Delivery time is from 9am-12nn. (Everyday Delivery)

HOW MUCH IS THE DELIVERY FEE?

Delivery fee is as follows:

  • P99 - within Manila City

    P129 - within Makati City

    P159 - within Pasig City, Taguig City, Mandaluyong City and Quezon City (except North Caloocan)

    P229 - North Caloocan, Bacoor Cavite, San Pedro Laguna, Antipolo, Cainta Rizal

    WHAT ARE THE MODES OF PAYMENT?

    • GCASH
    • BDO
    • BPI 
    • Cash on Delivery (COD) within Manila and Makati City only
    • PayMaya

    OTHER NOTES

      • Cancellation: Strictly no cancellation!
      • Return Policy: No return on fresh goods and all products once received and accepted.
      • Terms of Payments :Cash on Delivery , Bank Transfer, Electronic Wallets.
      • Completion Schedule: Completion of orders shall be based on the availability of delivery and customers preferences
      • Exclusions: Any change of order not included in this document will be charged accordingly
      • Prices Change: All prices may change without prior notice due to market price fluctuations
      • You can message us for other products that you need that not in our product lists. (availability of product not guaranteed)
      • We deliver fresh meat and seafood with ice or in coolers to maintain freshness throughout delivery
      • For fresh fruits, veggies and meat - Final Weight to be received may be higher or Lower than ordered weight. Any weight lower than 30 grams will be deducted to the bill or refunded if already paid.
      • All fish are weighed first before cleaned. The weight of Cleaned fish is lower than the ordered weight due to the cleaning and removal of scales / gut. 

    Any questions and concerns? Contact Us

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